Frequently Asked Questions
Are your beauty devices safe to use at home?
Yes, all our devices are designed for safe home use. We recommend carefully reading the user manual and following the instructions for best and safest results
How long does shipping take?
Shipping times typically range between 5–12 business days depending on your location. You will receive tracking details once your order is dispatched.
Do your red light therapy products really work?
Red light therapy devices may help support skin rejuvenation, muscle relaxation, and pain relief when used consistently as directed.
Can I return a product if I am not satisfied?
Yes, we offer a return policy. If you are not satisfied, you may contact our support team within the return period for assistance.
Are your hair styling tools suitable for all hair types?
Most of our hair tools are designed to work on various hair types including straight, wavy, and curly hair. Please check the product description for specific details.
Do your products come with a warranty?
Warranty availability depends on the product. Please review the product page or contact our support team for warranty information.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
How can I contact customer support?
You can reach our customer support team through our contact page or by email. We are always happy to assist you with any questions or concerns.